McDonald Funeral Home Receives OGR Exemplary Service Award
AUSTIN, TEXAS, MAY 7, 2019 – The International Order of the Golden Rule (OGR) presented the Exemplary Service Award to McDonald Funeral Home of Picayune, MS at OGR’s 2019 Annual Conference and Solution Center in Williamsburg, VA on April 26.
OGR’s Exemplary Service Award recognizes member firms for the outstanding customer service they provided to families during their time of loss.
Exemplary Service Awards are recognized through comments from client families served who respond to OGR’s Family Contact Program surveys. One family whom McDonald Funeral Home helped shared the following about their experience:
“The entire staff was extremely accommodating. Within two weeks’ time, McDonald’s handled two deaths in my family. I can’t begin to describe their professionalism and compassion in helping us cope with our grief. They did an excellent job from beginning to end. Ann McDonald took control when our baby was stillborn. This was the most heartbreaking task for our family, but Ann wrapped her arms around us and guided us. She helped my granddaughter dress the baby, took pictures, and cut a lock of her hair. She did all she possibly could to comfort my granddaughter and her husband after losing their baby. My mother died two weeks after my great granddaughter. McDonald’s embalmed her body and drove her to the funeral home in Louisiana where my mother’s service was held. McDonald’s did everything possible to lighten our load. I couldn’t ask for anything more. ”
Steve and Ann McDonald
“The service that McDonald Funeral Home provided is just one example of why they received an Exemplary Service Award. We are proud that our member firms practice the basis on which we were founded, The Golden Rule,” said OGR Immediate Past President Adam Martin.
About OGR Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit www.ogr.org.